Customer Portal

Setting up your Customer Portal Organizing articles with categories Writing and publishing articles Managing article status: draft, published, and archived Including articles in the AI agent's knowledge base What makes a good help article Customizing your Customer Portal Setting up a custom domain for your Customer Portal Linking your Customer Portal from your website or Shopify store Linking your Customer Portal from the chat widget Adding multiple languages to your Customer Portal Managing multiple portals Renaming and rebranding your Customer Portal