Customers can edit their order from the order status page in their Shopify customer account. Add the block in your customer account editor to enable it.
How to add the block
1. In Commslayer, go to Settings → Order editing, choose what customers can edit and click Save. The same settings apply here, on the thank-you page and in the chat widget. See Order editing on the thank-you page.
2. In Shopify admin, go to Settings → Checkout and click Customize next to Customer accounts. The Customer account editor button on the Settings → Order editing page opens the same editor.
3. Go to the Order status page, open Apps and add the Customer Account Order Editing block
4. Position the block and click Save
What customers can do
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Update contact information
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Edit their shipping address
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Change item quantity
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Swap a product variant (e.g. size or color)
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Cancel the order