From Re:amaze to Commslayer

Moving from Re:amaze to Commslayer is easy with our migration tool. Here's what you need to know:

What you can move#

Our tool helps you bring over your:

• Ticket history

• Contacts

• Tags

• Response templates

Conversations from every channel of your Re:amaze brand come into one Imported inbox. You can't pick single channels. Agents, automations and FAQ articles are not imported.

How to use the migration tool#

1. In Commslayer, go to Settings → Account settings → Import and pick Re:amaze

2. Enter your Re:amaze URL (for example https://yourbrand.reamaze.com), the Re:amaze admin email (the email of the Re:amaze user who created the token) and the API token

3. Click Start import

Getting your Re:amaze API token#

To use the migration tool, you need an API token from Re:amaze. Here's how to get it:

1. Go to Settings in your Re:amaze account

2. Click on "API Token" under the Developer section

3. Click "Generate New Token"

That's all you need to do to start your move to Commslayer.

Need help? Contact support from the chat inside the app if you have any questions or problems.

Welcome to Commslayer!