My app is slow, what should I do?

If Commslayer feels slow or unresponsive, here's a quick way to help us figure out what's going on.

  1. Go to Connection Check page

    CleanShot 2026-07-30 at 17.45.30.png

  2. Click on Start quick test

    CleanShot 2026-07-30 at 17.46.04.png

  3. Once the test finishes, p

    lease send us:

  • The code shown on the page (something like CHK-5C1E8B).
  • A screenshot of the results (just like the example below)

You can include these with your support message or add them to your existing ticket.

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That's it! This helps our team quickly identify whether the issue is related to your connection or something on our end, so we can get you the right help faster.