How to Export Your Ticket History

How to Export Your Ticket History#

You can export all your ticket history — including associated data — directly from your account settings.

Steps#

1. Go to Settings → Account Settings → Export

2. Click the Choose a time period dropdown

3. Select a time range:

   • Last 7 days

   • Last 30 days

   • Last 3 months

   • Last 6 months

   • Last year

   • Full history

4. Click **Export **
   

You'll receive a download with your ticket data for the selected period.

What's included#

The export covers your full ticket history with associated data for the chosen time range — conversation details, contact info, timestamps, and message history.

Notes#

• Large exports (especially Full history) may take a moment to generate depending on your account size.

• If you need a recurring export, you'll need to repeat the process manually each time. Scheduled exports aren't available yet.